Many years back I was a firm believer in the Norton Speed Disk. It seemed intelligent enough. I could schedule it to run through windows scheduler. Plus, well, it was Norton… and Norton was the best at everything right? After all, the company that made Norton Commander could do no wrong! It was perfect! Perfect except for the fact that scheduling it always seemed to make the computer run a bit slower than I liked so I ended up running it...

The ever gracious public relations team over at Raxco Software (Hi, Sherry!) were nice enough to provide the 2 Phat Geeks with an early release copy of Perfect Disk 10 Professional. Those of you that read my series on keeping your computer running should be familiar with Perfect Disk as one of the few paid utilities I actually recommend spending your hard-earned dollar on. The 2008 version of the program was the first interaction I’d...

I wasn’t always a customer service manager. In a former life I worked for–and at one point, owned–a small, honest, computer repair business; working on everything from large office networks to private home computers. Unfortunately, as usually happens with any good business, the market became crowded and turned into the abusive used car lot that is computer business today. I bowed out as gracefully as I could before losing my...